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Istanbul

Baku

Paris

Berlin

Antalya

Barcelona

Madrid

Rome
FAQs
Frequently Asked Questions
How can I purchase a flight ticket?
Buying a flight ticket on our platform is very quick and easy:
1. Specify the departure and destination cities;
2. Select the departure and return dates (if necessary);
3. Click the "Search" button;
4. Select the desired flight and fill in the passenger data;
5. Select the payment method — after payment, the ticket will be automatically sent to your email.
Important: Please make sure the email address you provide is correct, so you can receive your ticket on time.
1. Specify the departure and destination cities;
2. Select the departure and return dates (if necessary);
3. Click the "Search" button;
4. Select the desired flight and fill in the passenger data;
5. Select the payment method — after payment, the ticket will be automatically sent to your email.
Important: Please make sure the email address you provide is correct, so you can receive your ticket on time.
How will I receive my ticket?
Your ticket will be sent electronically to your email a few minutes after payment. If you wish, you can download the ticket in PDF format. Also, the purchased ticket will automatically appear in your profile on our website.
*If you do not receive your ticket within 10 minutes, please check your "Spam" or "Promotions" folder, or contact our support team.
*If you do not receive your ticket within 10 minutes, please check your "Spam" or "Promotions" folder, or contact our support team.
How do I change or refund my ticket?
Ticket refund or exchange depends on the airline's rules and ticket fare. To request a change or cancellation, please email us or contact us via online chat. We will help you prepare the necessary documentation and communicate with the airline.
Is it safe to make payments on the website?
Yes. Our platform uses secure payment systems and ensures data protection in compliance with international standards.
What payment methods are available?
You can use the following payment methods:
• Bank cards (Visa / MasterCard / Amex)
• Local payment systems
• Bank transfer
• Bank cards (Visa / MasterCard / Amex)
• Local payment systems
• Bank transfer
Do I need a printed ticket at the airport?
In most cases, showing your electronic ticket on your phone is enough. However, we recommend checking the specific requirements of your airline.
What should I do if my flight is cancelled or delayed?
If the airline cancels or delays flight:
• We will notify you via text message or email;
• We will offer you an alternative flight or a refund in accordance with the airline's rules;
In any case, our support team will provide you with full consultation and assistance.
• We will notify you via text message or email;
• We will offer you an alternative flight or a refund in accordance with the airline's rules;
In any case, our support team will provide you with full consultation and assistance.
How can I contact the support team?
Our support team is available 24/7 and ready to assist you.
• Email: support@tktfly.ge
• Facebook: https://www.facebook.com/profile.php?id=61562459879335
• Phone: 0322 19 55 77
• Online chat
Didn't find the answer to your question?
Feel free to contact us anytime — we're always here to help!
• Email: support@tktfly.ge
• Facebook: https://www.facebook.com/profile.php?id=61562459879335
• Phone: 0322 19 55 77
• Online chat
Didn't find the answer to your question?
Feel free to contact us anytime — we're always here to help!
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